Terms of trade - Craft Cotton Co

Product Information and Pricing

All of our prices listed do not include VAT.

All product information, minimum lengths, carriage charges and pricing is subject to change without notice at the discretion of Craft Cotton Co.

 While every care has been taken to ensure the accuracy of the colours depicted in our images, please be aware that due to monitor resolution, lighting, photo processing software and other factors it is almost impossible to represent colour to 100% accuracy.

All of our products are assumed to be non-fire resistant and hand wash only.

Accepted Payment Methods

We currently accept payment via Credit/Debit card, BACS and cash. We regret that we do not accept American Express or  payment via Cheque.

Online Ordering System

There is a minimum spend of £100 (Not including VAT & carriage) The carriage price quoted does not include VAT and is for delivery to the UK Mainland only. If you require delivery outside the UK, one of our sales staff will contact you to discuss carriage price when we process your order.

In addition, lengths and prices given are approximate and will be discussed with you before payment is taken for your order.

You will require a password to allow access to our prices and online ordering system. Please contact us for details on how to obtain a password here.

Sample Requests

We offer a complimentary sample service and encourage our customers to take advantage of this service before placing large orders for fabric. Please note that sample requests of large quantities or from abroad may incur a carriage charge.

Returns Policy

No claims can be accepted after goods have been cut or processed in any way. Goods are supplied on the condition that they remain the property of the seller until full payment is received.

Carriage Charges

Carriage is free for all mainland UK orders totalling £300 or more. For orders under £300, carriage will be charged at £9.75 + VAT.